Privacy Policy
Privacy Policy | Last updated: 20th May 2024
Welcome to Forspills (the "Website"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
We may collect and process the following data about you, including but not limited to:
1.1 Personal Identification Information
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Name
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Email address
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Phone number
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Address
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IP address
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Payment information (for purchases)
1.2 Non-Personal Identification Information
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Browser type and version
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Time zone setting
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Browser plug-in types and versions
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Operating system and platform
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Information about your visit, including the full URL clickstream to, through, and from our site (including date and time)
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Pages you viewed or searched for
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Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
2. How We Use Your Information
We use the information we collect in the following ways:
2.1 To Provide and Improve Our Services
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To personalize user experience
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To improve our website based on the information and feedback we receive from you
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To process transactions
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To provide customer service and support
2.2 Marketing and Communication
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To send periodic emails regarding your order or other products and services
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To send you marketing communications that you have opted in to receive
3. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
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Consent: Where you have given consent for us to process your personal data for specific purposes.
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Contractual necessity: Where processing is necessary for the performance of a contract to which you are a party.
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Legal obligation: Where we need to comply with a legal obligation.
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Legitimate interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, subject to your right to request the deletion of your data as described below.
6. Your Data Protection Rights
Under data protection law, you have rights including:
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Right to access – You have the right to request copies of your personal data.
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Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
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Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
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Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
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Right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
7. Cookies
Our website uses cookies to enhance user experience. By using our website, you agree to our use of cookies.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@forspills.com
Address: FORSPILLS, 496 Ferry Rd., Edinburgh EH5 2DL